Evaluates knowledge of standard customer support operations, de-escalation techniques, key service metrics, and conflict resolution principles.
Scorer: Factuality
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| # | score | model | cost price | ttft | total tok |
|---|---|---|---|---|---|
| 1 | 100% | gemini-3.1-flash-lite | $0.00003 $0.25 / $1.50 per 1M | 0.65s | 120.7 |
| 2 | 100% | gpt-5.5 | $0.00105 $5.00 / $30.00 per 1M | 0.44s | 133.4 |
| 3 | running | anthropic/claude-opus-5-fast | — $10.00 / $50.00 per 1M | — | 0 |